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8 Steps for Building a Successful Service Catalog
 
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ITIL Experts Brian Flora and Andy Rivers walk you through best practices for developing and maintaining a useful, impactful service catalog at your University in this webinar.
Views: 10447 Beyond20LLC
Creating Service Catalog Items
 
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Provides an overview of catalog items in the Service Catalog: what they are, and how to create them and define variables for them. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin. catalog_admin, catalog_manager or catalog_editor. For best video quality, increase your player resolution to 1080p. For more information on creating service catalog items, see: ServiceNow product documentation: Service catalog items: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/concept/c_IntroductionToCatalogItems.html Create a catalog item: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_DefineACatalogItem.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 25646 NOWsupport
Creating Service Catalog Execution Plans and Workflows
 
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Introduces request fulfillment in Service Catalog, provides a comparison of execution plans versus workflows, and demonstrates creating an execution plan and a workflow. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: various For best video quality, increase your player resolution to 1080p. This video covers: 0:26 Introduction to service catalog request fulfillment 1:12 Execution plans versus workflows 2:39 Creating an execution plan 5:53 Creating a workflow For more information on Service Catalog execution plans and workflows, see: ServiceNow product documentation: Service Catalog request fulfillment: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_ManageRequestFulfillment.html Create an execution plan: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_CreateAnExecutionPlan.html Use a script to approve an execution plan https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/script/server-scripting/task/t_UseScriptApproveAnExecutionPlan.html Create a new catalog workflow: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_CreateANewServiceCatalogWorkflow.html Add an activity to a catalog workflow: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_AddActiviToServiceCataWorkflow.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 28930 NOWsupport
How to Create a Service Catalog Using Best Practices, Part 1
 
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A live webinar recorded on December 9, 2015 presented by Nancy Donnelly of RightStar.
Views: 2522 RightstarTV
AWS Service Catalog - Getting Started
 
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AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. Watch this video to get started with AWS Service Catalog. Additional documentation can be found at - https://amzn.to/2Jcxz1m.
Views: 2887 Amazon Web Services
ServiceNow Service Catalog
 
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In this video we are trying to find out how we can configure ServiceNow Service Catalog to offer goods and services to the end users. Let's find out.... For more details and personalized coaching &/or consulting, contact me at the following links: https://www.facebook.com/rakesh.rahul https://www.twitter.com/rakeshrahul https://www.twitter.com/turasyscom https://www.linkedin.com/in/rakeshrahul Email me at: [email protected] Or give me a call on: (+91) 999 989 2411 Please also support me on Patreon. https://www.patreon.com/user?u=5266340 Happy Learning!!!
Views: 6471 Turasys.com
8 Steps for Building an Effective IT Service Catalog
 
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This recorded webinar will cover 8 steps for building an effective service catalog.
Views: 12992 Beyond20LLC
How to create an effective IT service catalogue
 
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Organizer: Vlerar Shala, PECB (www.pecb.com) Presenter: Dr. Orlin Marinov, senior consultant and partner in ITCE with 20 years of experience in IT and service management. The webinar covers: • Understanding services • Service catalogue – where to start? • The Father – Service portfolio – building blocks • Real Life examples Slides of the webinar: http://bit.ly/1OPRHk1
Views: 365 PECB
Creating Service Catalog Categories
 
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Introduces creating categories in a ServiceNow Service Catalog. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin. catalog_admin, catalog_manager or catalog_editor. For best video quality, increase your player resolution to 1080p. For more information on Service Catalog categories, see: ServiceNow product documentation: Service catalog categories: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogCategories.html Create a category: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/task/t_CreateACategory.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 15268 NOWsupport
Learn to Develop a Service Broker in No Time by Christian Brinker, evoila GmbH
 
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Learn to Develop a Service Broker in No Time - Christian Brinker, evoila GmbH When it comes to setting up a Cloud Foundry environment, one of the first questions is which services should be provided. Therefore, Service Brokers are the core components to implement. Based on their experience on the development of several Service Brokers for use cases in DevOps and production infrastructures the speakers present how to avoid common pitfalls and risks. Together with the audience the speakers implement an exemplary Service Broker based on an Open Source framework[1]. After the tutorial, participants are able to implement their own Service Brokers more efficiently with the gained insights and knowledge. The speaker team helps the audience to benefit from their rich experience from small and highly complex projects and the improving of their own DevOps infrastructure with customized Service Brokers to accelerate Development.[1] https://github.com/evoila/cf-service-broker About Christian Brinker As long-standing member of the evoila Automation and Technology team and Automation Engineer Christian Brinker is well experienced in the automation of Cloud Environments. His focus is the development of Software Architectures in customized XaaS solutions. He developed many solutions in and for the Cloud Foundry ecosystem, like Service Brokers or complex Billing Systems for Cloud Foundry and OpenStack. Additionally he gained broad experience as a Data Scientist resulting in publications and presentations on international conferences. The next conference he attends as a speaker are the upcoming OpenStack Days Germany 2016. Christian Brinker works at an agile, German-based cloud engineering and consulting company. The evoila GmbH develops cloud strategies and engineers tools for cloud enablement and improvement. Their customers are small companies, global players and the public sector.
Views: 3407 Cloud Foundry
Service Catalog
 
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-- Created using PowToon -- Free sign up at http://www.powtoon.com/youtube/ -- Create animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.
Views: 52 Miao Zhang
Create your own Small Business Product Catalog - Free Excel Template - Tour
 
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Use this Free Excel template to create product catalog for your small business. Just enter your own products in the pre-built template. Download: https://indzara.com/2016/07/small-business-product-catalog-excel/ Features Included: Filter products by Categories Search products by keywords (on Product Name) Sort products by Price (Ascending or Descending) Scroll to see products in sets of 8 Add thumbnail images to appear on Catalog Add links to website as needed on product detail sheets Catalog links to individual product detail sheets Format the catalog as needed with usual Excel formatting options Customize product detail pages as needed Simple and Effective Excel Templates: http://indzara.com/ Free Excel Templates: http://indzara.com/free-excel-templates/ Premium Excel Templates: http://indzara.com/shop/ Small Business Management Templates: http://indzara.com/small-business-excel-templates/ Project Management Templates: http://indzara.com/project-management-excel-templates/ HR Templates: http://indzara.com/hr-excel-templates/ Free Excel Course: http://indzara.com/useful-excel-for-beginners/ Social: Subscribe to YouTube: http://www.youtube.com/user/theindzara?sub_confirmation=1 Facebook: https://www.facebook.com/theindzara YouTube: https://www.youtube.com/user/theindzara LinkedIn: https://www.linkedin.com/company/indzara Twitter: https://www.youtube.com/user/theindzara
Views: 45438 Indzara
IT Self-Service: 5 Keys for Good Service Design in Service Catalogs
 
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Are you attempting to create an ITIL service catalog? If you are and you’re using the old IT-out approach to things as your model, stop! In today’s business environment, it’s vital that you adopt a customer-in mindset when you’re creating your service catalog design. Is a Service Design Process Really Necessary? Yes, having a customer-centric design process is critical to creating an ITIL service catalog your customers will enjoy. If you don’t employ a service design process, the consequences can be ugly, to be blunt about it. Failing to use a service design process can be expensive and result in a service catalog that’s inconsistent, unmanageable and riddled with redundancy. Believe it or not, that’s not even the worst of it. Not using a service design process can result in your customers simply abandoning your service catalog altogether. A good service design process is extremely strategic in nature. Technology fuels competition in many industries. By creating a sound ITIL service catalog, you can stand out from your competitors. Using a good service design process to create your service catalog is the only way you’ll enjoy this competitive edge. A proper service design process begins with the constituencies involved, the customers, service providers and managers. Each constituency must be included to have their needs met and for the service catalog to be successful in the end. Customers want a great experience. Providers want efficiency and effectiveness, and managers want governance and accountability. Your process needs to account for all of these wants and more. Service Catalog Best Practices By adhering to service catalog best practices, you can develop a design process that will yield a service catalog that will please the constituencies who use it. To learn the five keys to good service design in service catalogs, watch this informative video now. To see how one of our pre-built service catalogs can benefit you, request a free demo from Evergreen Systems today: http://www.evergreensys.com/contact-us
Views: 949 Evergreen Systems
What is a Punchout Catalog? (Ariba / eVa Example)
 
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What is a punchout catalog and how does your company start leveraging opportunities from Punchout. What are Procurement Systems? More at http://www.punchout2go.com Watch this Video that explains Punchout Catalogs on the Ariba Supplier Network. More details about Punchout Catalogs can be found at http://www.punchout2go.com
Views: 22709 PunchOut2Go.com
Developing Applications on the ServiceNow Platform with Studio IDE
 
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For best video quality, increase your player resolution to 1080p. See how ServiceNow Studio IDE and Platform services transform developer productivity Applies to ServiceNow releases starting with Geneva This video covers: 1:08 Studio: Key Features 3:25 ServiceNow Platform Services 4:03 Managed App Publishing with Scoped Apps Role required: Admin For more information on Studio, see: ServiceNow Developer Program: https://developer.servicenow.com/ ServiceNow Developer Community: https://community.servicenow.com/community/develop For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 7841 NOWsupport
How to Create a Product Catalog Using Search in SharePoint 2013
 
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Click below to watch the full course: https://www.visualsp.com/module-1/exploring-new-search-in-sharepoint-2013/ --------- In this short video, you will learn how to create a product catalog using “Search” in SharePoint 2013. As you are about to see, this is a much simpler and smarter way. This video is a part of a complete one hour course titled “Exploring New Search in SharePoint 2013”. In this course, you learn the following: • The Power Of New Search In SharePoint 2013; • The Advantages Of Building A Dynamic And Contextual Intranet; • Using Search Web Part For Adaptive Design; • How Office 365 Is Built Using The Search Concept; • How To Use Continuous Crawl; • Understanding Results Types; • And more. To take this course, click the link below: https://www.visualsp.com/module-1/exploring-new-search-in-sharepoint-2013/ Or, go to: https://www.visualsp.com/
Wiley Uses AWS Service Catalog to Automate Application Development Processes
 
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Learn more about the AWS Service Catalog at http://amzn.to/2rhLLcl. Wiley is using AWS to give developers self-service capabilities, launch new applications in minutes instead of weeks, and enable the creation of new digital publishing platforms. The largest publisher on behalf of scholarly societies, Wiley publishes peer-reviewed scholarly research across many disciplines including science, technology, and social sciences. The company uses AWS and AWS Service Catalog to enable next-generation publishing platforms to accelerate its growth in scholarly publishing.
Views: 1185 Amazon Web Services
Self Service with the Service Catalog
 
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www.epcgroup.net | [email protected] | Phone: (888) 381-9725 * SharePoint Server 2013, SharePoint Server 2010, and SharePoint 2007: Review, Architecture Development, Planning, Configuration & Implementations, Upgrades, Global Initiatives, Training, and Post Go-live Support with Extensive Knowledge Transfer * Health Check and Assessments (Roadmap Preparation to Upgrade to 2013 or 2010) - Including Custom Code & Solution Review * Enterprise Content Management Systems based on Microsoft SharePoint * Enterprise Metadata Design, Taxonomy | Retention Schedule Development | Disposition Workflow, and Records Management Implementations * Roadmap, Requirements Gathering, Planning, Designing, and Performing the Actual Implementation * Best Practices Consulting on SharePoint 2013, 2010, 2007 | EPC Group has completed over 725+ initiatives * Intranet, Knowledge Management, Internet and Extranet-Facing as Well as Mobility (BYOD Roadmap), Cloud, Hybrid, and Cross-Browser | Cross-Platform Solutions for SharePoint 2013 / 2010 with Proven Past-performance *Upgrades or Migrations of Existing Deployments or Other LOB Systems (Documentum, LiveLink, FileNet, SAP, etc.) using EPC Group's Proven Methodologies (On-Premises, Hybrid, Virtualized, or Cloud-Based Infrastructure Design) * Custom Application, Feature, Master Pages, Web Parts, Security Model, Usability (UI), and Workflow Development (i.e. Visual Studio 2012) * Migration Initiatives to SharePoint 2013 / SharePoint 2010 * Key Performance Indicators, Dashboard & Business Intelligence Reporting Solutions (PerformancePoint 2013, SQL Server 2012, BI, KPIs, PowerPivot, Scorecards, Big Data Experts) * Experts in Global \ Enterprise Infrastructure, Security, Hardware Configuration & Disaster Recovery (Global performance considerations, multilingual, 1mm+ user environment experience) * Tailored SharePoint "in the trenches" Training on SharePoint 2013, 2010, 2007 as well as Project Server and Custom Development Best Practices * Support Contracts (Ongoing Support your Organization's 2013, 2010, or 2007 Implementations) * .NET Development, Custom applications, BizTalk Server experts * Project Server 2013, 2010, and 2007 Implementations and Consulting * SharePoint Roadmap & Governance Development: 6, 12, 18, 24 and 36 months (Steering Committee & Code Review Board Development) * Corporate Change Management & End User Empowerment Strategies * EPC Group's WebpartGallery.com - Customized Web Parts Based off of "in the trenches" Client Needs With over 14 years of experience, EPC Group delivers time tested SharePoint methodologies that ensure success within your organization. Engagement with EPC Group carries unique offerings and knowledge. Currently having implemented over 725+ SharePoint engagements and 75+ Microsoft Project Server implementations, we are the nation's leading SharePoint and Microsoft platform related consulting firm. EPC Group will be releasing our 3rd SharePoint book in August of 2013 by Sams Publishing titled, "SharePoint 2013 Field Guide: Advice from the Consulting Trenches" which will be like having a team of Senior SharePoint 2013 consultants by your side at each turn as you implement this new powerful and game changing software platform within your organization. SharePoint 2013 Field Guide: Advice from the Consulting Trenches will guide you through all areas of a SharePoint initiative from the initial whiteboarding of the overall solutions to accounting for what your organization currently has deployed. It will assist you in developing a roadmap and detailed step-by-step implementation plan and will also cover implementation best practices, content management and records management methodologies, initial SharePoint 2013 development best practices, as well as mobility planning. SharePoint 2013, Microsoft SharePoint 2013, SharePoint Consulting, Microsoft SharePoint consulting, SharePoint Consulting Firm, Top SharePoint Firm, SharePoint 2013 Consulting,SharePoint 2010 Consulting, SharePoint ECM Consulting, SharePoint branding firm, SharePoint, SharePoint branding experts, ECM experts SharePoint, Errin O'Connor, EPC Group, EPC Group.net, BizTalk Consulting, Project Server Consulting, BYOD, SharePoint 2013 book, SharePoint 2013 advice from the trenches
Views: 1167 EPC Group.net
CA Service Catalog -- Customizing the content
 
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CA Service Catalog customizing the content tutorial tells you how customize the Services, forms to meet the organization needs.
Views: 2665 Educate
SSIS: Create SSIS Catalog and deploy SSIS Package
 
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Here I will show how to create a SSIS Catalog and deplay a SSIS project to it and exectue a dtsx package Please check my blog azizsharif.blogspot.com for more videos!
ServiceNow Express | Custom Application Creation
 
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For best video quality, increase your player resolution to 1080p. Learn how to make your own apps such as Human Resources (HR) or Facilities quickly and without any code via table extension in ServiceNow Express. Applies to ServiceNow releases starting with Geneva. Role required: admin For information on the web services feature of business rules, please see: ServiceNow product documentation: https://express.servicenow.com/support/documentation/ ServiceNow Community: https://express.servicenow.com/support/forums/ For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 11220 NOWsupport
ServiceNow Developer Tutorial | ServiceNow Developer Training | ServiceNow Development | Edureka
 
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This Edureka " ServiceNow Developer Tutorial" video will help you to get started with ServiceNow Scripting. This video mostly focuses on ServiceNow Developer Essentials. Subscribe to our channel to get video updates. Hit the subscribe button above. #ServiceNowDeveloper #ServiceNowDeveloperTutorial #ServiceNowScripting #Client Scripts #ServiceNowTicketingTool #ServiceNowTutorial #ServiceNowDemo #ServiceNow #ITSM #ITServiceManagement # ServiceNowTraining #WhatIsServiceNow #ServiceNowCertification #ServiceNowPlatform For more information, Call us at US: 1844 230 6362(toll free) or India: +91-90660 20867 Website: https://www.edureka.co/ Facebook: https://www.facebook.com/edurekaIN/ Twitter: https://twitter.com/edurekain LinkedIn: https://www.linkedin.com/company/edureka
Views: 32754 edureka!
ServiceNow Developer Training | ServiceNow WorkFlows | ServiceNow Developer Essentials | Edureka
 
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This Edureka "ServiceNow Developer Training" video will help you to get started with ServiceNow Scripting. This video mostly focuses on ServiceNow Workflows and different types of activities that can be used with these Workflows. Subscribe to our channel to get video updates. Hit the subscribe button above. #ServiceNowDeveloperTraining #ServiceNowDeveloperTutorial #ServiceNowScripting #Client Scripts #ServiceNowTicketingTool #ServiceNowTutorial #ServiceNowDemo #ServiceNow #ITSM #ITServiceManagement # ServiceNowTraining #WhatIsServiceNow #ServiceNowCertification #ServiceNowPlatform #ServiceNowDeveloperCertification For more information, Call us at US: 1844 230 6362(toll free) or India: +91-90660 20867 Website: https://www.edureka.co/ Facebook: https://www.facebook.com/edurekaIN/ Twitter: https://twitter.com/edurekain LinkedIn: https://www.linkedin.com/company/edureka
Views: 18183 edureka!
Introducing the Service Catalog Toolkit
 
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The Art of Service specialises in accredited online training and educational products for the career driven IT Professional. Our flagship products are: - Online ITIL courses - Cloud Computing Pathway - ISO/IEC 20000 Pathway - Core Series for IT For the IT Practitioner The Art of Service has a series of TOOLKITS - collections of documents, guidelines, templates and checklists to help with the implementation of a process of subject area. The Introduction to the Service Catalog Toolkit gives insight into the content of the toolkit. (For more information go to:http://store.theartofservice.com/toolkit-downloads/service-catalog-process-kit-3.html ) The Art of Service is accredited by Loyalist Certification Services (LCS) for the delivery of quality ITIL and ISO/IEC 20000 education programs. The Art of Service is accredited by CSME for all ITIL online training courses. All Core Series online Certification exams are managed independently by Classmarker.
Views: 172 TheArtofService
Custom request templates in ServiceDesk Plus
 
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ServiceDesk Plus (http://servicedeskplus.com) is a game-changing IT help desk software used by more than 100,000 service desks across 185 countries. This video is one of a series of tutorials to help you get the most out of ServiceDesk Plus. ServiceDesk Plus lets technicians create custom incident and service request templates to ensure that all relevant information are collected right at the time of ticket creation. In this video we will take you through, 00:26 - Incident templates 02:51 - User groups 06:05 - Service templates 6:20 - Service catalog 15:40 - Tasks & task dependencies 17:46 - Field and form rules Check out Cloud & On Premise ServiceDesk Plus help desk software here: https://www.manageengine.com/products/service-desk/?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes Follow us on social: Twitter: https://twitter.com/ME_ITSM Facebook: http://www.facebook.com/servicedeskplus/ LinkedIn: https://www.linkedin.com/company-beta/2881115/ Google Plus: https://plus.google.com/+Servicedeskplus1
Views: 2015 ManageEngine
Getting Started with ServiceNow Application Development
 
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In this video, we quickly show you the basics of how to create an application in ServiceNow. Learn how to use the Studio environment to create Application Files, create Tables, configure Form Layouts and more.
Creating an Item in a Global Service Catalog in ServiceNow
 
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What is required to build a new item for a global service catalog in ServiceNow?
Views: 1368 Troy Pesola
Enterprise Information Catalog Demo
 
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Ability to quickly find and use trusted data is essential to derive value from data. It is likely, however, that there are thousands of data sources in your organization that your self service BI users struggle to find or even know about. In this demo you will learn how Informatica's new Enterprise Information Catalog can help both business and IT users realize the full potential of enterprise data assets. Enterprise Information Catalog is the “Google for Enterprise Metadata” and helps users easily search and discover data properties, data patterns, data domains, data lineage and relationships between data assets across the organization.
TFT13: Ian Clayton - Building a Service Catalog from the Outside-In
 
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Try MyIT and see how you can transform the IT experience: http://bmc.com/TFT13 Following hotly in the footsteps of the CMDB we are now to believe the service catalog is the 'must have' ITSM item. But is it? And if it is, doesn't that mean we have to know what a service is before we can develop one. One did I say one, can there be more than one? In a recent survey of conference attendees in Germany - 100 out of 120 said they had an active service catalog project. 0/100 claimed any tangible business benefit or reason why whet they were doing might actually be used by a customer! In this session I will explain the true purpose of a catalog and how to approach building one that customers will actually enjoy using, and that becomes an integral part of a customer engagement strategy... but to do that I will have to begin and end the whole process from the "outside-in" http://www.tomorrowsfuturetoday.com
Cloud Services Catalog
 
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Imagine a place where IT buyers can do a search for providers based on their unique needs, get instant pricing , have visibilty and control over their Cloud resources.. Cloud service catalog.com is that place where IT buyers and Cloud providers meet and get matched based on their unique needs.-- Created using PowToon -- Free sign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.
Views: 106 Vinay Mamidi
Service Portal | What's in a Portal
 
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For best video quality, increase your player resolution to 1080p. Provides an overview of service portals and their components: the portal itself, pages, widgets, and widget instances. Also describes the differences between service portals and the Content Management System, or CMS. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin or sp_admin This video covers: 00:24 What’s a service portal? 00:48 Service portal components 01:05 Portal 02:05 Page 03:39 Widget 04:26 Widget instance 05:02 Service portal vs. Content Management System (CMS) For more information on service portal, see: ServiceNow product documentation: Service Portal: https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/build/service-portal/concept/c_ServicePortal.html Service Portal: What to know before you begin: https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/build/service-portal/concept/sp-what-to-know.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 28842 NOWsupport
Service Catalog - The Modern Way to Deliver IT Services
 
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The most forward-thinking IT organizations have incorporated service catalogs as means to enable self-service and realize the associated cost savings. Business users - whether remote or on-site - can request services from a standard set of IT offerings. In addition they can view the status of any prior request, all without a costly and time consuming call to the help desk. This reduces the time and cost of delivering services while improving the user experience. This is not limited to the provision of IT services however; an expanded view of the service catalog should encompass all shared services groups in the organization such as HR, Finance, Facilities, Employee Onboarding, Purchasing and more
Views: 155 BOSS Solutions
ServiceNow Ticketing Tool | Understanding Incident Management In ServiceNow | Edureka
 
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This Edureka " ServiceNow Ticketing Tool | Understanding Incident Management In ServiceNow " video will help you to get started with ServiceNow Ticketing Tool. This video mostly focuses on ServiceNow IT Service Management and Incident Management in particular. Subscribe to our channel to get video updates. Hit the subscribe button above. #ServiceNowTicketingTool #ServiceNowTutorial #ServiceNowDemo #ServiceNow #ITSM #ITServiceManagement # ServiceNowTraining #WhatIsServiceNow #ServiceNowCertification #ServiceNowCertifiedSystemAdministrator #ServiceNowPlatform ---------------------------------------------------------------------------------------------------------------------------------------------- How it Works? 1. This is a 3 Week Instructor led Online Course, which would include assignments & sufficient hands-on. 2. We have a 24x7 One-on-One LIVE Technical Support to help you with any problems you might face or any clarifications you may require during the course. 3. At the end of the training you will be working on a real-time project for which we will provide you a Grade and a Verifiable Certificate! -------------------------------------------------------------------- About the Course Edureka's ‘ServiceNow System Administration’ Training is designed for IT professionals and System Administrators who are new to the ServiceNow ecosystem. In this training, you will learn to implement various system administration functions, configure and perform fundamental administration tasks. You will: · Perform core configuration tasks and understand User Interface (UI) policies, data policies, UI actions, business rules and client scripts · Understanding basics of ServiceNow table structuring, its relationships and administration · Learn administration of users and basics of application security · Learn important concepts of Configuration management database (CMBD) in ServiceNow · Import sets and update sets · Create workflow activities and approvals · Understand knowledge base and ServiceNow service catalog · Configure alerts and notifications · Generate reports · Configure SLAs · Learn how to customize and perform branding of instance · Using the social features in ServiceNow ---------------------------------------------------------------------- Who should go for this course? This ServiceNow Admin training is designed for the IT professionals who want to pursue a career in Cloud Computing and become ServiceNow Administrator. This ServiceNow course is a best fit for: · Professionals who are working or want to work in Cloud Computing platform · Functional consultants who are looking to switch to ServiceNow · Freshers who want to start their career in Cloud computing · Developers who have experience in C#, Java, JavaScript ----------------------------------------------------------------------- Why learn ServiceNow? ServiceNow System Administration Certification Training will make you an expert in the concepts related to Administration of ServiceNow. This course will help you to pass ServiceNow System Administration Certification Exam, and acts as a pre-requisite for Advanced ServiceNow Certifications. ------------------------------------------------------------------------ For more information, please write back to us at [email protected] Call us at US: 1844 230 6362(toll free) or India: +91-90660 20867 Website: https://www.edureka.co/servicenow-admin-certification-training Facebook: https://www.facebook.com/edurekaIN/ Twitter: https://twitter.com/edurekain LinkedIn: https://www.linkedin.com/company/edureka
Views: 56789 edureka!
Rapid & Relevant SLAs - Integrating Service Catalog With Your Business 3/4
 
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1 hour long webcast recording. To download this complimentary webcast in full, please visit: www.axiossystems.com/web2 Business and customer buy-in is essential for a successful Service Catalog so it is therefore important to ensure it is integrated with the business for maximum ROI. This webcast looks at: - How to use the User Request Portal to get buy-in and involvement across number of business areas - How to negotiate and develop SLAs across the business To view more complimentary Service Catalog resources visit http://www.axiossystems.com/en/solutions/service-catalog/resources.php To view all of Axios Systems' though-leadership resources visit http://www.axiossystems.com/en/resources/
Views: 251 Axios Systems
Rapid & Relevant SLAs - Integrating Service Catalog With Your Business 2/4
 
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1 hour long webcast recording. To download this complimentary webcast in full, please visit: www.axiossystems.com/web2 Business and customer buy-in is essential for a successful Service Catalog so it is therefore important to ensure it is integrated with the business for maximum ROI. This webcast looks at: - How to use the User Request Portal to get buy-in and involvement across number of business areas - How to negotiate and develop SLAs across the business To view more complimentary Service Catalog resources visit http://www.axiossystems.com/en/solutions/service-catalog/resources.php To view all of Axios Systems' though-leadership resources visit http://www.axiossystems.com/en/resources/
Views: 78 Axios Systems
ITSM Assessment
 
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IT services lagging behind? We’ll help you develop and implement an ITIL framework that aligns IT services with the needs of your business.
Views: 13 CIH Solutions Ltd
Build Your Own Web Portal with OpenStack APIs and Services
 
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Horizon is the default WebUI for OpenStack clouds but sometimes there is a need for customization to include features such as approval workflows, application catalogs for self-service, or simply the need to add your company logo. OpenStack clouds, by design, provide a set of rich RESTful APIs which can be leveraged to build your own portal.  In a custom portal, it is also possible to leverage RESTful APIs from other services in your organization to build a holistic control plane for your entire
Views: 4456 OpenStack Foundation
Service Catalog among frameworks and standards
 
01:11:48
Organizer: Vlerar Shala, PECB (www.pecb.com) Presenter: Yahia Al Anwar, EGYBYTE The webinar covers: • Service Catalog in ITIL • Service Catalog in ISO/IEC 20000 • Service Catalog in COBIT 5.0 • How to achieve the best situation for your IT organization This session was presented by Yahia Al Anwar. He is a senior IT Services Management and Project Management consultant of EGYBYTE with more than 20 years of international experience in ITSM, systems management, security and infrastructure. Slides of the webinar: http://bit.ly/1XVhFt8
Views: 68 PECB
ServiceNow Catalog item Portal Dynamic Table
 
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docs uploaded https://share.servicenow.com/app.do#/detailV2/f26497f9138676001d2adbf18144b017/overview
Views: 736 Shilditya Ghosh
Creating an Amazon Like IT Experience with ServiceNow Service Portal
 
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The new ServiceNow Service Portal is a modern toolset to enable amazing customer experiences. What will you do with it? Please join us live as we explore how to use it to build beautiful, self-service customer experiences. Is it possible to build an “Amazon-like” experience of IT? Yes, it is. Joining CEO Don Casson is Jeff Benedict, ITSM Practice Leader, who will demo these capabilities in our ever-evolving Employee Self-Service Portal & Catalog solution – built on the ServiceNow Service Portal.
Views: 191 Evergreen Systems
Understanding Service Brokers on OpenShift, Part 1
 
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Learn how the Open Service Broker API simplifies service provisioning across service providers and how the service broker works on OpenShift in this overview and demo from Veer Muchandi.
Views: 2445 OpenShift
WEBINAR: Building A Service Portal Widget from Scratch
 
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Presentation Slides: http://www.cernasolutions.com/images/webinar/Building_a_Service_Portal_Widget_from_Scratch.pdf ServiceNow's Service Portal is changing the way organizations interact with both employees and customers, making service management automation easier and more accessible. However, in order to customize Service Portal to fit the needs of your unique organization, there are a few things you will need to know first. Watch our webinar, presented by the Portal Guru himself, Jeff Pierce (portalguru.cernasolutions.com), as we take a highly technical look at building a basic widget from scratch, and how to get started on creating a custom experience for your users and your organization. This is a crash course in basic widget development, therefore a basic understanding of HTML, JavaScript, and the ServiceNow platform is recommended. Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: Service Portal Consulting - www.cernasolutions.com/service-portal/ Service Portal Blog - portalguru.cernasolutions.com
Views: 14979 Cerna Solutions
Rapid & Relevant SLAs - Integrating Service Catalog With Your Business 4/4
 
13:01
1 hour long webcast recording. To download this complimentary webcast in full, please visit: www.axiossystems.com/web2 Business and customer buy-in is essential for a successful Service Catalog so it is therefore important to ensure it is integrated with the business for maximum ROI. This webcast looks at: - How to use the User Request Portal to get buy-in and involvement across number of business areas - How to negotiate and develop SLAs across the business To view more complimentary Service Catalog resources visit http://www.axiossystems.com/en/solutions/service-catalog/resources.php To view all of Axios Systems' though-leadership resources visit http://www.axiossystems.com/en/resources/
Views: 96 Axios Systems
Library Catalogue
 
01:38
-- Created using PowToon -- Free sign up at http://www.powtoon.com/youtube/ -- Create animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.
Views: 333 Bruce Dylan
Jeremy Rickard about Service Catalog, Reykjavík Kubernetes Meetup
 
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Kubernetes Meetup co-located with GopherCon EU – hosted by http://tempo.io Abstract: Kubernetes provides you with a set of building blocks to develop and run both stateful and stateless applications. However, most things we build these days needs to use other services. How do we deploy those services and connect them to our applications? You can deploy something like MySQL and wire it up to your application. There are even tools like Helm to make this really easy! But what if you wanted to use a managed database from a cloud provider, instead of running it in your cluster? What if it was as simple as selecting it from a catalog and then using it? The Service Catalog project is being built to bring this capability to the Kubernetes eco-system using the Open Service Broker API. In this talk, we will learn what Service Catalog is and how it fits into Kubernetes. Then we'll see how with just a few Helm commands, you can have Service Catalog, a service broker, and an application up and running on your cluster. https://www.meetup.com/Reykjavik-Kubernetes-Meetup/events/251052060/
Views: 37 Stefan Schimanski
Rapid & Relevant SLAs - Integrating Service Catalog With Your Business 1/4
 
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1 hour long webcast recording. To download this complimentary webcast in full, please visit: www.axiossystems.com/web2 Business and customer buy-in is essential for a successful Service Catalog so it is therefore important to ensure it is integrated with the business for maximum ROI. This webcast looks at: - How to use the User Request Portal to get buy-in and involvement across number of business areas - How to negotiate and develop SLAs across the business To view more complimentary Service Catalog resources visit http://www.axiossystems.com/en/solutions/service-catalog/resources.php To view all of Axios Systems' though-leadership resources visit http://www.axiossystems.com/en/resources/
Views: 165 Axios Systems
Building Solution Templates and Managed Applications for the Azure Marketplace : Build 2018
 
01:12:51
The Azure Marketplace provides a great opportunity for visibility and validation of your applications for customers. Millions of compute hours are driven through certified applications available in the Azure Marketplace each month. Come and learn how easy it is to provide a first-class marketplace deployment experience for your application using Azure Resource Manager templates you already use today. Create a Free Account (Azure): https://aka.ms/c9-azurefree
Views: 737 Microsoft Developer
Service Broker on Kubernetes up and running
 
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We delve into service broker and what it can do to simplify your Kubernetes developer experience. Upstream references: - https://github.com/kubernetes-incubator/service-catalog/blob/master/docs/install.md - https://azure.microsoft.com/en-us/blog/connect-your-applications-to-azure-with-open-service-broker-for-azure/ - https://github.com/azure/open-service-broker-azure - https://github.com/kubernetes-incubator/service-catalog/pull/1664
Views: 456 Lachlan Evenson